Shipping Policy
Our Shipping Policy was last updated on 16 May 2024.
Thank you for visiting and shopping at Brand Promotions Agency. The following terms and conditions constitute our Shipping Policy.Here’s everything you need to know about how we handle shipping and delivery:
Immediate Access and Delivery
1. Instant Delivery:
All our products, including hosting services and virtual private servers (VPS), are delivered digitally. Once your payment is confirmed, you will receive access to your purchased service in 48 hrs. Typically, you will receive an email with instructions on how to access and set up your product.
2. Email Confirmation:
Upon successful purchase, you will receive a confirmation email containing all the necessary details regarding your order, including login credentials, setup instructions, and any relevant links. Please ensure that you provide a valid email address during checkout to avoid any delays.
Account and Service Setup
1. Hosting Services:
For web hosting services, your account will be set up instantly after your purchase. You will receive an email with login credentials to access your hosting control panel, where you can manage your websites, domains, and other hosting features.
2. Virtual Private Servers (VPS):
Our VPS products are provisioned in 48 hrs upon purchase. You will receive an email with detailed instructions on how to access your server, along with any necessary IP addresses and credentials.
Support and Assistance
1. 8/5 Customer Support:
Our dedicated support team is available 8/5 to assist you with any issues or questions regarding your virtual products. Whether you need help with the initial setup or encounter any technical difficulties, feel free to reach out to us via our support channels.
2. Knowledge Base:
We provide a comprehensive knowledge base with step-by-step guides, FAQs, and troubleshooting tips to help you get the most out of our services. This resource is available on our website and can be accessed at any time.
Contact Us
If you have any questions about our shipping and delivery process, please do not hesitate to contact us. You can reach us via email, phone, or through our online contact form. We are here to help and ensure you have a smooth and satisfactory experience with Brand Promotions Agency.
Thank you for choosing Brand Promotions Agency for your digital product needs. We look forward to serving you!